Customer Service & Inspection

Quality Homes is committed to outstanding full service customer care. This commitment has earned us a perfect record with the Tarion Home Warranty Corporation. As part of our customer care program, we ensure that you are happy with every detail of your new home or cottage before you move in.

A Quality Homes representative will walk you through your new home or cottage for a final inspection. Any minor imperfections will be noted and corrected. We will explain the important parts of your new home such as how your furnace works, sump pump, heat recovery system and more.

We will explain our 30-day call back policy, your comprehensive warranties, and your Home Buyer's Ultimate Guarantee (HUG). Whether it is our extensive building experience, custom built advantages, HUG warranty or award-winning customer care program, we pride ourselves on being your chosen custom home builder.

To learn more about Quality Homes' customer care program, visit the Full Service Customer Care page.  You can also read our 10 Important Questions to Ask Your Builder (183 KB, PDF) brochure.  

If you have an ideal lot, let Quality Homes build the perfect home it deserves.  And it all begins by contacting us at 1-800-265-2648.

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