At Quality Engineered Homes Ltd., hereinafter called “Quality”, we take your personal privacy very seriously. We want you to feel secure about any personal information that you provide to us.
“Personal information” means information that is personally identifiable to individuals and includes contact (name, address, email address, telephone number etc.), demographic, preference and transaction-related information.
“Non-identifiable information” means information that cannot be associated with or traced back to specific individuals with any certainty.
How We Collect Personal Information
Quality collects personal information from individuals on a voluntary basis through registration forms, questionnaires and transaction documents both online and offline. Your personal information is obtained and used only with your consent that may be expressed or implied depending on the circumstance.
How We Use This Personal Information
Your personal information may be used for any of the following reasons in order to complete any business transaction we begin together in order that all bases are covered to the satisfaction of all parties.
* To communicate with individuals
* To understand individual needs
* To promote and offer our products or services that meet customer needs or that might be of interest to individuals based on information provided and approved by Quality.
* To provide individuals with products or services that are requested or that are part of Quality ongoing service with it’s customers
* To conduct, process and complete transactions with our customers
Quality may, from time to time, contact individuals by electronic format, regular mail or telephone for any of the purposes listed above.
Disclosure of Personal Information by Quality Engineered Homes Ltd.
Quality does not sell, rent or trade personal information that it collects and will not knowingly disclose personal information to any third parties except in the following circumstances:
* When Quality has received consent to do so or under limited circumstances specifically described at such time as personal information is collected
* When Quality, in good faith, believes the law permits or requires such disclosure
* To professional advisors or to any other Third Parties in order to complete transactions.
* These Third Parties and their respective employees are only provided with such personal information as is necessary to perform the services for which they have been contracted and are restricted from using the personal information for any other purpose
* In the event of the sale of Quality, personal information may be one of the transferred business assets
* At such time as personal information is no longer required for the purposes stated in our Privacy Statement or other statutory requirements, such personal information will be returned or destroyed.
Collection, use and disclosure of non-identifiable information
Non-identifiable information will be collected and used to assess the effectiveness of web site content and traffic. Doing this allows Quality to improve the quality of visits to the website, perform statistical analyses of information and to ensure that visitors can easily navigate their way through to information they are interested in.
Safeguarding Personal Information
Quality has taken measures to protect the security and confidentiality of personal information as are appropriate in the circumstances. Personal information is stored in confidential databases. Security measures are in place to protect personal information under the care of Quality from loss, misuse and alteration of such information. Quality does not assume any liability for interception, alteration or misuse of information transmitted over the Internet. Quality employees are restricted from using and disclosing personal information collected by Quality other than in accordance with this Privacy Statement.
Assessing Personal Information
Individuals have the right to access, verify and correct or amend all of their personal information collected by Quality and we believe that it is imperative that personal information be as accurate, complete and up to date as is necessary for the purposes for which it is collected. We encourage individuals to amend inaccuracies and make corrections in their personal information collected by our company. To access, verify and correct or amend personal information, please contact the Privacy Officer at Quality.
How to File a Complaint
To file a complaint with Quality concerning the collection, use and/or disclosure of personal information, please contact the Privacy Officer at Quality. All complaints will be investigated by the Privacy Officer as soon as is practical in the circumstances. Individuals will be notified of the outcome of the investigation and the relevant steps taken or to be taken as a result of a complaint.
The choice to provide personal information or to receive certain information and promotional materials
Individuals always have the choice whether or not they wish to supply Quality with personal information. Individuals wishing to “opt-out” of receiving certain informational and promotional materials from Quality or who otherwise object to the collection, use and disclosure policies as provided under this Privacy Statement are asked to contact the Privacy Officer at Quality.
Quality’s Contact Information
All inquiries, amendments, complaints or contact for any other reason regarding this Privacy Statement should be addressed as follows:
By mail:
Quality Engineered Homes Ltd.
Attention: Privacy Officer
R. R. #2
Kenilworth, ON
N0G 2E0
By email:
By phone:
519-323-4208 ext. 223
This statement has been adopted by Quality Engineered Homes Ltd. as of January 1, 2004. Revisions will be posted on www.qualityhomes.on.ca as soon as required or is practical.
